Support

1. Write to us

Email hello@dinfit.app.

If it is about the app, it helps to tell us what happened, which iPhone and iOS version you use, and the app version shown at the bottom of Settings.

2. Export your data

In DinFit, go to Settings, then Privacy and data, then Export my data. The app makes a file, in JSON format, that you can save or send anywhere. It works with or without a subscription.

3. Delete your account

In DinFit, go to Settings, then Privacy and data, then Delete my account, and confirm. Your profile, check-ins and feedback are deleted from your phone and from our servers. This cannot be undone, so export your data first if you want a copy.

Deleting your account does not cancel a subscription. Cancel it as described below. The privacy policy explains what deletion covers.

4. Manage or cancel a subscription

• In DinFit, go to Settings, then Subscription, then Manage subscription.
• Or open the Settings app on your iPhone, tap your name, then Subscriptions, then DinFit, then Cancel Subscription.
• You keep access until the end of the period you have paid for.
• On a new phone, open the subscription screen in DinFit and tap Restore purchases, signed in with the same Apple Account.

5. Refunds

Apple takes subscription payments, so refunds are handled by Apple. Sign in at reportaproblem.apple.com and choose Request a refund. Apple's guide explains the steps.

6. Something quoted in the app looks wrong

If you think a quoted text or its source is wrong, write to feedback@dinfit.app. It reaches the same people, and we would rather hear it than not.

7. Privacy requests

To ask for a copy of your information, a correction or a deletion, write to hello@dinfit.app. It helps to put "Privacy request" in the subject line. The privacy policy explains your rights.